West Reno Dental will re-open its doors to both new and established patients on Monday, May 18th.
While you’ve been social distancing at home, our team has been working hard to ensure the long-term safety of our patients and staff members! Here are some of the changes we’ve made to protect your family’s health:
- Increased Safety Measures. We have increased all safety and sanitary measures to keep you safe. Also, our waiting room is temporarily closed to minimize the amount of time each patient spends in our office.
- Personal Protective Equipment (PPE). Our staff members consistently wear the recommended PPE, as advised by the CDC and the American Dental Association.
UPDATE: As of 3/17/2020, we are only seeing patients for emergency appointments. Per the recommendation of the American Dental Association, we will be postponing all elective procedures until after April 6, 2020. If you have any questions, please do not hesitate to contact our office at 775-323-4054.
At West Reno Dental the health and safety of our patients and team members is of the utmost importance, we have and always will continue to maintain above standard protocols for sterilization and cleanliness of our offices. Because we work in patient's mouths and within close proximity with our tram members, infection control is something that we take very seriously. You can count on us to be a dental leader in meeting the challenges of the CODIC-19 (Coronavirus).
As we try keep our doors open through this time of heightened awareness, we are taking proactive steps to help prevent the potential spread of the virus and have implemented the following guidelines:
- If you have a fever, cough, chills, flu-like symptoms, or have recently traveled to a high-risk area, please contact our office to reschedule at 775-323-4054.
- We will waive same day cancellation fees for the next two weeks with a call, text, or email to our office before the scheduled appointment time.
- West Reno Dental staff has been instructed to stay home if they have any symptoms, including a fever.
- Additional office cleaning procedures to clean and disinfect frequently touched surfaces and objects have ben implemented. Patient touch points such as door handles, counter tops, and waiting room areas will be cleaned multiple times throughout the day to endure cleanliness.
- Wait in your car protocol: to avoid the reception area, when you arrive you can call the front desk and let us know that you are here with the make, model, and color of your car. A staff member will call you on your cell phone or greet you in the parking lot and take you directly to a disinfected treatment room.
- If you are scheduled for Scaling and Root Planning within the next two weeks, we will be calling you to reschedule as it has been advised by the ADA to not use ultrasonic scalers which are vital to the SRP treatment.
- Routine cleanings will consist of hand scaling only until we are advised otherwise.
Thank you for understanding our concern for this situation. We always want to provide you with the best dental treatment that is safe and enjoyable.